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Frequently Asked
Questions

What safety and security procedures are in place?

 

The safety and security of our children as well as staff is always our top priority! Our instructors are NYS certified Physical Education teachers and coaches. Our staff members hold a variety of specialized certifications including, first aid, CPR/AED, lifeguarding, lifeguard Instructor trainer (with the American Red Cross), strength and conditioning, personal training as well as other related credentials.

What are the drop-off and pick-up procedures?

Parents/guardians are required to sign your child in and out every morning and afternoon. 

Sign-in begins at 8:30 a.m. and continues until 8:50 a.m. (with camp instruction beginning at 9 a.m.). Upon your arrival, please proceed to the registration table (near the concession stand). At sign-in, we will ask whether your child is staying for “extra innings” club (post camp supervision from 3-4 p.m.) for those that prefer the late pick-up option. This is an additional $10 (cash) expense, collected at sign-in on the day of participation.

MEDICATIONS must be dropped off each morning at sign-in & will be returned to you at sign-out. Please be sure to include all instructions provided by your physician so that we are prepared in the event of an emergency. 

Who can pick up my child?

 

Only those individuals listed as “authorized for pick-up” on the registration form will be allowed to sign players out of camp at the end of the day. Government issued ID is required for pick-up at the end of the day. If your situation changes, please connect with us as soon as possible in order to update your “authorized for pick-up” list.

How to prepare and what does my child need?

 

Each player will receive their own Complete Game Baseball Camp performance shirt! Note: must register by the established deadline (June 2nd 2024) in order to ensure that your child will receive a performance shirt! Unfortunately, we cannot guarantee shirts after this date. However, we promise to do our best! 

 

We recommend wearing the following:

  • Baseball pants - no shorts!

  • Jersey or t-shirt 

  • Baseball socks & hat 

  • Cleats (molded or rubber - no metal) or "old" shoes 

  • Sunglasses (optional)

  • Light coat, pullover or rain jacket

  • Extra t-shirt & pants in your bag

  • Beach towel (to sit on in shade) 

 

Required equipment:

Note: all personal equipment should be labeled with the player's first and last name. 

  • Baseball glove 

  • Baseball bag (to keep your personal items together and organized throughout the day)

  • Helmet & bat(s) - we feel that players should practice with the bat & helmet that they are most comfortable with and are likely to use in a game. If you don’t have a bat or helmet, we will provide options to borrow one when necessary.

  • Catchers - BRING YOUR GEAR!  

 

Other items: 

  • MEDICATIONS - if your child requires access to their medication in the event of an emergency (ex, inhaler during an asthma attack, epi-pen for severe allergic reactions, etc.), please be sure to bring the medication in addition to your physician's instructions and directions. Place all contents inside a plastic zip-lock bag with your child's name clearly labeled on the outside. We will return the medication at the end of each day during sign-out. 

  • WATER - water and sports drinks will be available for purchase. However, it is recommended that everyone bring their own water bottle to stay hydrated throughout the day. We will have ice water filling stations available all day and throughout the complex.

  • Lunchbox/bag with plenty of healthy snacks (if possible, include an icepack to keep contents cool on hot days)

  • Kleenex (for anyone with seasonal allergies)

  • Hand sanitizer 

  • Sunscreen - please apply sunscreen on your child prior to the morning drop-off/sign-in. Staff will not be applying sunscreen to children, but everyone is welcome to bring what they feel is necessary for the day. 

Can my child purchase their lunch?

 

Currently, this is not an option. We look forward to working with more local vendors to provide lunches as our program continues to grow. 

Is lunch provided?

Please plan to bring your own lunch in a separate bag/lunch box (from your baseball bag) and include an icepack in order to keep contents cool throughout the day. FRIDAY IS PIZZA DAY!!!  John's Pizza and Subs on Grand Island has partnered with us to provide a pizza lunch at no additional cost for all of our campers! Kids are still responsible for bringing their own drinks & snacks and/or other items they might want. If you would prefer to continue to bring your own lunch, you are welcome to do so.

What are the bathroom procedures?

 

We have access to the bathroom facilities on site. At no point is a staff member allowed to enter the bathroom alone with a child. If there is an issue, two staff members will address the situation together. Please make sure that your child is comfortable using the facilities on his or her own without assistance prior to completing the registration.

What should I do if my child loses something at camp?

 

Please label all contents (including equipment, bag, lunch box, hat, etc.) with the child’s first and last name prior to attending camp. It’s likely that we will have a lost & found area. Please ask a member of our staff for further details. Complete Game Baseball Camp LLC is not responsible for any missing or lost items. 

 

What if it rains?

Camp will continue regardless of weather. One of the advantages of hosting camp at the Grand Island High School Athletic Complex is the use of the turf fields. Following rain, we will quickly be able to return to action without delay. In the event of persistent and severe weather, it might be necessary to cancel camp for safety reasons. NO REFUNDS will be given.

Can my child attend if he/she has special needs, a medical condition and/or requires medication?

 

Absolutely! We are happy to make accommodations in order for all kids to be able to enjoy our camp experience! Please take the time to carefully fill out the portion of registration that allows you to share your specific needs and concerns to ensure we can meet these needs. A member of our team will reach out to you if further clarification, documentation or planning is required.

 

Is it possible to pay for individual days or half-days?

 

No. The full amount is due at the completion of registration and individual and half-days are not an option. 

What are the payment/ cancellation policies?

Registration & Payment Policy:

Online registration opens on February 1, 2024. The full amount of $235 (plus any additional processing fees) are due upon the completion of registration. Registration remains incomplete until both the form and payment are submitted. Prices are subject to change. Space is limited!

 

Cancellation Policy: The registration fees and merchandise purchases are non-refundable. 

 

 

Once camp registration is full, is a waitlist available? 

 

Yes. Once registration is full, please email Camp Director, Jordan Neufeld at: 

jneufeld@cgbaseballcamp.com in order to be added to our waitlist.

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